Pharmacies

The advisory AI
of your pharmacy.

Your customers scan Lou at the shelf. She advises, answers the simple and frequent questions, and hands over to your team when needed. More advice, more sales, without tying up the counter.

QR in 5 minNo hardwareAdvice charter
The problem

A pharmacy cannot be everywhere.

Questions come in the evening, at the weekend, while the team is at the counter. The customer leaves without an answer — or with one from a forum.

The essentials
An extension of advice, not a replacement
  • ✓Lou covers product understanding, general precautions, sources and referral to the pharmacy.
  • ✓She never diagnoses and hands over to your team as soon as professional judgement is needed.
  • ⚠Medicine leaflets, interactions, medical devices: a separate module.
What Lou brings you

More advice, more sales, no extra load on the team.

More sales at the shelf

The right advice lifts the average basket and turns a visit into a purchase.

Expertise 24/7

Lou answers while the team is at the counter, and only calls on them when needed.

Loyalty & reviews

An experience that sticks: the customer comes back and leaves a Google review.

Live in 5 minutes

A QR code at the shelf, no hardware, no software change.

Vulnerable-group alert

Babies & children, pregnancy & breastfeeding, essential-oil risk: flagged at the right moment.

Zero invented claims

Everything Lou says is sourced, checked and traceable. Never a health promise.

Communication

What the conversation brings you, beyond the advice.

Google reviews at the right moment

Lou offers the review just after the customer got their answer, not at random.

Sharing on social media

The customer leaves with a visual in your colours, ready to post: your pharmacy in their feed.

Your featured items, at the right moment

Your new product appears when the customer brings it up, never across a health question. Always labelled as featured.

Analytics

You will finally know what your customers do not dare to ask.

See your data and what the customer conversations produce.

The aisles that raise questions

Where hesitation concentrates: which aisle, which category, which product.

The ingredients that worry

What your customers check before buying, and what makes them put the product back.

The sensitive groups

Pregnancy, children, breastfeeding: the precautions most asked about at your store.

The unanswered questions

What Lou could not handle: your next assortment, or your next training session.

In practice, at the shelf

What your customers do with Lou while the team is at the counter.

Find an equivalent you have in stockAsk a question about a productDecode a labelFind a product seen on social mediaBe guided to the product that suits themKnow how much to takeLeave a Google review after a good experienceShare their find, in your coloursDiscover your current featured item

An out-of-stock becomes a saved sale, a hesitation becomes advice. Without tying anyone up.

In store

Scan. Ask. Understand.

1
The customer scansA QR code at the shelf.
2
Lou opensA contextualised chat: product, aisle, store.
3
A sourced answerText, sources and product cards.
4
Hand-over to the teamThe pharmacist if the question calls for it.
In real life, in your aisles

The questions your customers do not always dare to ask.

They come up in front of the shelf, often when nobody is free. Lou answers them with her sources.

Try it: click a question
Data & compliance

The right data, in every aisle.

Each category has its own reference base and its own constraints.

🧴 Cosmetics · INCI

Up-to-date INCI nomenclature, allergens and watched substances tracked.

💊 Supplements · EFSA

Only the claims authorised in the EFSA register; doses and NRVs referenced.

🌿 Essential oils

One sheet per oil: chemotype, contraindications, communication framework respected.

🥗 Specialised nutrition

Reference nutritional profiles; medical referral for any pathological need.

The health module. The official leaflet of a scanned medicine, ANSM interactions, the instructions of a medical device. Word for word from the source, never an opinion.
Frequently asked questions

Frequently asked questions

Do we need to change our management software?

No. Lou runs as a layer on top (QR at the shelf) and can connect to your catalogue step by step.

Is the health framework respected?

Yes. Lou informs about products and hands over as soon as professional judgement is needed. Medical content is a separate module, which you enable or not.

Does Lou replace my team?

No. Lou is an extension of your advice: she absorbs the simple questions and hands over as soon as a human is needed.

Ready to advise better and sell more?

A 20-minute demo, a 5-minute rollout.

Create my space
Ask Lou a question