I'm Lou.

The expert on health & wellbeing products.

A cosmetic, a medicine, a supplement, an essential oil or a medical device? Ask your question and get a clear, sourced answer that respects French and European rules.

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📚Official source
💊Pharmacist advice
⭐Google review
Lou
One question. One reliable answer.

Every day, someone hesitates in front of a product.

Is it suitable? Is it safe? Is there an alternative? What do its ingredients mean? Lou answers with a specialised AI and a transparent method — never off the cuff.

Try it right away
Understand before you choose

Lou does not just recommend. Lou explains.

Expertise

Specialised in health and wellbeing products, trained on factual and regulatory data.

Transparency

Every answer is put in context, every recommendation justified, every source identifiable.

Trust

Lou stays independent. A promotion never sways an answer, and Lou hands over to a professional when needed.

What Lou runs on

Expertise you can check, figure by figure.

Lou does not guess: she reads official reference bases and relays them as they are. Here is what she knows today.

33 000+
ingredients referenced
20 000+
medicines (BDPM database)
5 400+
products analysed
0
invented claims
Official sources queriedDiscover our sources
Everywhere with you

An intelligence that follows you everywhere.

One conversation can start at home, continue in your pharmacy, carry on with a brand and follow you into the app.

At homeYou ask your first question.
AppYou find your history again.
WebsiteYou browse pages and guides.
PharmacyYou scan a QR code at the shelf.
BrandYou talk with the brand.
Conversation regainedThe thread is never lost.
At your pharmacy

The trusted AI of your pharmacy.

The customer scans a QR code in the pharmacy, opens the contextualised Lou chat straight away and asks their question inside their pharmacist’s environment.

Find a partner pharmacy
Scan it, Lou opens at the shelfLou Demo PharmacyScan it, Lou opens at the shelf
For everyone

For consumers and professionals alike.

Individuals

Reliable, sourced and relevant answers — before, during and after the purchase.

Pharmacies

Extend your advice, answer at the shelf, generate reviews and understand expectations better.

Discover →

Brands

Talk with consumers in a transparent setting, without swaying the answers.

Discover →
Value, at the right moment

Every conversation can create value.

A Google review, a relevant offer, a loyalty journey, a referral to the pharmacist or a brand campaign. Always at the right moment. Never intrusive.

Question
Lou answers
Intent detection
Smart action
Results measured
A platform that learns

Every conversation sheds light on what the market expects.

Frequent questions, products viewed, worrying ingredients, campaigns that work, unanswered questions. All aggregated and anonymised.

1 248
conversations this month
186
products viewed
24
unanswered questions detected
9
hand-overs to the team
Mon
Tue
Wed
Thu
Fri
Sat
Sun

Sample interface: illustrative figures, not real data.

Lou Observatory

What consumers’ questions reveal.

Every question put to Lou says something about the market: what worries people, what they do not understand, what they look for without finding. We turn that into aggregated, anonymised analyses. First publications to come.

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Our trust charter

Trust comes before conversion.

Independent recommendations, sponsored content clearly labelled, offers that never sway an answer.

Read our charter
Shall we give it a go?

What if you asked your first question?

Nothing to install. Describe what you are looking for, or analyse a product — Lou does the rest.

Ask Lou a question
Ask Lou a question