Technology · Data

What your customers
really ask for.

Questions, products, intents, campaigns and blockers. Every conversation says one thing your sales figures do not: what people were looking for and did not find.

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Real demandPurchase blockersAggregated & anonymised
Demand & blockers30 days
3 420
conversations
92
searches with no answer
Sensitive skin
Pregnancy
Use in children
Interactions
Sample interfaceAggregated, never named
The problem

Your sales tell half the story.

A receipt says what was bought. It does not say what the customer was looking for, what made them hesitate, or why they left empty-handed. That missing half is the one you can act on.

What you read in it

Five readings, five decisions.

The questions

Real concerns, in your customers’ own words. Enough to write your advice sheets and train your teams.

The products

Those asked about but not bought, and those looked for but not found: an assortment signal.

The intents

Discovery, comparison, reassurance before buying: where in the journey advice makes the difference.

The campaigns

The real effect of a featured item on the questions asked, not just on sales.

The blockers

What blocks just before the purchase: a tolerance doubt, a price, a feared contraindication.

Searches with no answer

The most actionable data: products expected, missing from your range.

Preview

A month of conversations, summed up.

Demand & blockersLast 30 days · sample data
3 420
conversations
61 %
about composition
14 %
hand-overs to the team
92
searches with no answer
Sensitive-skin tolerance612
Pregnancy & breastfeeding494
Use in children403
Drug interactions307
Duration of use215

The 92 searches with no answer are the most actionable data: these are products expected and missing from your range.

Aggregated, never named. You see volumes and trends, never an identifiable customer.
Frequently asked questions

Frequently asked questions

Is this personal data?

No. The reports are aggregated: trends and volumes, never an individual.

From how many conversations?

Trends show from the first weeks. Reports per aisle need a little more volume.

Let us look at your figures.

We show you the dashboard on a real case.

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